SIDNETWORKS

Integrated IT Solutions For Your Business | Tyler, TX

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IT SERVICES

Computer Support

SIDNETWORKS provides professional and affordable computer support to businesses. Our expert staff is trained to solve problems quickly. Our tools allow us to work pro-actively, often solving problems on your systems before they become downtime for your company.

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Server Maintenance

Your company’s server is vital to the operation of your business. SIDNETWORKS will monitor for uptime and maintain your server to maintain peak performance. Need a new server? SIDNETWORKS knows how to custom build a server with redundancy and stay within budget.

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Data Backup & Recovery

SIDNETWORKS can help ensure that your business can recover from data loss. We provide the latest data protection capabilities including Hybrid Cloud, Image-Based Backups, Local and Off-Site Virtualization.

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Network Design

SIDNETWORKS knows how to speed up your connection. We offer wired networks and fast business class WiFi with strong signals to all areas of your office, even outdoors! We provide business class firewalls, WiFi Access Points and VPN Connections so you can work from anywhere.

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IT Consulting

Maintaining relevance in business often involves modifying or implementing new strategic IT solutions. SIDNETWORKS has the expertise and the creative mindset to provide the right strategies and updates for your company.

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Disk Data Recovery

SIDNETWORKS can recover data from hard drives, SSD’s and RAID’s that have been through natural disasters, physical shock, accidental deletion or formatting. We offer free evaluation, all inclusive pricing, free return media, and a “no data, no charge” commitment.

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Communication

Managed IT Services

When you think of an IT company, good communication may not be one of the qualities that you expect. Perhaps you’re accustomed to long wait times when requesting IT support. Or worse, maybe you have to submit a ticket multiple times before it is handled, or you are not notified when the work is complete. Downtime costs money, and when running a small or medium size business every dollar counts. That is why we are committed to maximizing communication, so you know exactly when you can expect IT support. In an effort to make communication easier, you can reach us by call, text, email, or Microsoft Teams. Our dispatcher guarantees a 15-minute response to your support request. You will always know which technician is working on your specific request, and you will be kept informed throughout the entire process. At SidNetworks, we feel that our relationship with you is paramount, and we want to see your business succeed.

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SIDNETWORKS upgrades systems and keeps expenses to a minimum

As your business grows so will your IT requirements. Depending on your business model, you may need hardware and software upgrades, enhanced communication equipment, and newer computers or workstations. SIDNETWORKS can handle all your system upgrades and data migration, keeping downtime, and expenses to a minimum.

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Service

Reliability & Convenience

As a business leader, you understand how frustrating IT issues can be, and how costly they are to your organization. You need systems in place that are dependable and work proactively. Reliability and convenience are two parts of our customer services commitment. Using the latest technology to monitor your computers and ensure the latest updates are installed, we perform preventative maintenance outside working hours to maintain maximum uptime. Should an issue arise, we are able to resolve IT conflicts either remotely or with an on-site visit. We also provide your organization with the best anti-virus program available to be installed on all devices. If needed, we have an anti-spam solution that includes encryption for HIPAA compliance and can also include email archiving, as well as backup solutions for all devices. The focus of SIDNETWORKS is to listen to the customer and give professional, responsive service. We promise to respond to all emails, texts, and phone calls within 15 minutes. We are equipped to serve your business in a manner that exceeds your expectations. At SIDNETWORKS, we understand that change can be difficult, which is why we guarantee that we will be available to you, to answer any questions and solve any issues that may arise. Together, we will succeed.

CLIENTS

Sidnetworks has helped us with all our IT needs. We are extremely happy with their service. They are always willing to help and quickly take care of any problem we may encounter. I highly recommend Sidnetworks!

Shane N.

I have known Sidney Collum for almost 20 years in a professional capacity. We have used the services of SidNetworks since their inception and have always been completely satisfied with their performance. They do an excellent job, are always punctual, and offer the most competitive rates in town.

Deborah D.

After spending many years paying for managed IT services from another local IT company where we were always left feeling frustrated, unimportant and mismanaged we decided to ditch that other company and engage the services of SidNetworks. We are so very glad we did!!! Every support ticket is responded to in a timely manner and the friendly support technicians always make sure that our needs are being met.

Sarah K.

I’ve worked with several IT companies in Tyler, Texas, over the years, but when it comes to customer service, SIDNETWORKS is tops! They make it easy for their clients to implement new technologies… and even easier to get technical support. Most recently, SidNetworks installed a Ubiquiti wi-fi network throughout the clinic, implemented a VLAN, and migrated our email services to Microsoft 365. Highly recommended!

Donald B.

Sidney and company offer exemplary service and they work hard to resolve any and all problems. Very pleased!

Vicki K.

SidNetworks is simply the best! I shopped several IT companies to help protect our computers and network – and they came in under 1/2 the price of another competitor! Add in the AWESOME Customer service and responsiveness from Jennifer, Sidney and the entire team, and there is no better group to call and help your company. Give them a call – you will be IMPRESSED!

Derek J.

Trust

Meet Our Owner/CEO

During his career, Sidney worked with some very good I.T. consulting companies, but always felt they fell short in giving the customer what they wanted. In the summer of 2015, SidNetworks was formed with the purpose to provide businesses with a better I.T. experience. We’ve established a brand recognized for its dedication to customer service, trust, and communication. These key ingredients are the perfect combination for a Managed Services Provider. At SidNetworks, we take the time to learn your business and implement technology that helps you to reach your goals.

Business owners can enjoy the peace of mind that comes with our hassle-free billing. At SidNetworks, we do not implement tiered-pricing or surprise you with unexpected invoices for technical support. We have tailored two Service Level Agreements that provide significant value at a budget-friendly price point. It brings us so much joy to help a business leader tackle their I.T. issues and watch as their support requests dwindle once our processes are implemented. Contact us today to learn how we can be the I.T. solution for your business!

Meet Our Team

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Call Us

(903) 258-9299

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Hours

M-F: 8am – 5pm
S-S: Closed

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Mailing Address

P.O. Box 432, Flint, TX 75762