SERVICES
Computer Support
SIDNETWORKS provides professional and affordable computer support to businesses. Our expert staff are extensively trained to solve problems quickly to get your employees back to work. Our tools allow us to work pro-actively, often solving problems on your systems before they become downtime for your company.
Server Maintenance
Your company’s server is vital to the operation of your business. SIDNETWORK’s experienced team will make sure your server stays running. Need a new server? SIDNETWORKS knows how to custom build a server with redundancy and stay within budget.
Data Backup
SIDNETWORKS can help ensure that your business can recover from data loss. We provide the latest data protection capabilities including Hybrid Cloud, Image-Based Backups, Local and Off-Site Virtualization.
Network Design
SIDNETWORKS knows how to speed up your connection. We offer wired networks and fast business class WiFi with strong signals to all areas of your office, even outdoors! We provide business class firewalls, WiFi Access Points and VPN Connections so you can work from anywhere.
Consulting
Maintaining relevance in business often involves modifying or implementing new strategic IT solutions. SIDNETWORKS has the expertise and the creative mindset to provide the right strategies and updates for your company.
Data Recovery
SIDNETWORKS can recover data from hard drives, SSD’s and RAID’s that have been through natural disasters, physical shock, accidental deletion or formatting. We offer free evaluation, all inclusive pricing, free return media, and a “no data, no charge” commitment.
Approach
Integrated IT Services
Your company is too small to have an IT Department but it needs one. Make SIDNETWORKS your IT Department. Beyond fixing the things that are broken, we can make sure your company is secure, build new business processes with the latest technology, and speed up business processes with the latest tech. Most businesses don’t realize that effective solutions are out there. We know how business technology should work. Let us make technology work for you.
SIDNETWORKS upgrades systems and keeps expenses to a minimum
As your business grows so will your IT requirements. Depending on your business model, you may need hardware and software upgrades, enhanced communication equipment, and newer computers or workstations. SIDNETWORKS can handle all your system upgrades and data migration, keeping downtime, and expenses to a minimum.
Service
Reliability & Convenience
Reliability and convenience are two parts of our customer services commitment. Our systems work 24 hours a day to provide continual monitoring and support. Remote and on-site services ensure you receive optimal service.
CLIENTS
Sidnetworks has helped us with all our IT needs. We are extremely happy with their service. They are always willing to help and quickly take care of any problem we may encounter. I highly recommend Sidnetworks!
Shane NellyI have known Sidney Collum for almost 20 years in a professional capacity. We have used the services of SidNetworks since their inception and have always been completely satisfied with their performance. They do an excellent job, are always punctual, and offer the most competitive rates in town.
Deborah DobbsWithout SidNetworks, we’d be in some serious tech trouble. If you need IT professional services, he is the man to talk to.
Edward KeyI’ve worked with several IT companies in Tyler, Texas, over the years, but when it comes to customer service, SIDNETWORKS is tops! They make it easy for their clients to implement new technologies… and even easier to get technical support. Highly recommended!
Donald BristowTrust
Meet Sidney Collum
My name is Sidney Collum and I have worked in the I.T. field for many years, specializing in supporting small business networks. My degree is in System Administration from Tyler Junior College. I chose that degree as it gave me the technical background for supporting desktops and servers in a Microsoft network, which is the platform small businesses run on.
I have worked in I.T. departments supporting large networks, but I enjoy working with small businesses. I love helping with procuring hardware, solving various issues that occur with PCs, working with business owners to develop I.T. solutions, and developing friendships with my customers.
During my career, I have worked with some very good I.T. consulting companies, but always felt they fell short in giving the customer what they wanted. The focus of SIDNETWORKS is to listen to the customer and give professional, responsive service. We promise to respond to all emails, texts, and phone calls within 15 minutes, and that is in writing in the service level agreement.
I want the technicians that work for SIDNETWORKS to be the I.T. solution for your business. We, as a team, will be there for you! Using the latest technology to monitor your computers and ensure the latest updates are installed, we perform preventative maintenance outside working hours to maintain maximum uptime. We also provide to our customers the best anti-virus program available to be installed on all devices. If needed, we have an anti-spam solution that includes encryption for HIPAA compliance and can also include email archiving, as well as, backup solutions for all devices.
We are equipped to serve your business in a manner that exceeds your expectations. I understand that change can be difficult, which is why I guarantee that I will be available to you, to answer any questions and solve any issues that may arise. Together, we will succeed.
SIDNETWORKS is here to help!
Office
P.O. Box 130854
Tyler, Texas 75713
Hours
M-F: 8am – 5pm
S-S: Closed
Call Us
(903) 258-9299